Disputes

Dispute resolution process and evidence submission

If a dispute is raised, follow these steps.

Dispute Resolution Process

1. Review order context

   Review order context and timestamps to understand the issue.

2. Submit evidence

   Submit supporting evidence in-app. Include all relevant documentation.

3. Follow settlement updates

   Follow settlement updates and resulting order state transitions.

On-Chain Settlement

Disputes are settled on-chain by authorized admins under protocol fault rules and dispute windows.

Always submit evidence promptly when a dispute is raised. The quality and timeliness of your evidence can significantly impact the dispute outcome.

Jury-based escalation tiers and governance-vote finality for disputes are planned for a future release.